Projekte scheitern wegen dynamischer Komplexität : Qualitative Feedbackmodellierung zur Komplexitätsbewältigung

Gründe für nicht erfolgreiche Projekte sind zum Beispiel Kommunikationsprobleme oder Mangel an qualifizierten Projektmitarbeitern. Dies sind jedoch nur Symptome für tiefer liegende Ursachen. Eine wesentliche davon ist dynamische Komplexität, welche durch die Eigenschaften eines Systems (Verzögerungen, Rückkopplungsbeziehungen, Akkumulationen, Nichtlinearitäten) erzeugt wird. Dynamische Komplexität unterscheidet sich fundamental von Detailkomplexität. Der grösste Hebel für Projektverbesserungen liegt im Management dynamischer Komplexität. Jedoch fehlen die dafür benötigten Methoden weitestgehend. Dieser Artikel stellt Feedbackmodellierung als eine Möglichkeit vor, dynamische Komplexität zu erfassen. Dadurch kann die Planung wie das Management von Projekten robuster ausgestaltet werden. Der gesamte Artikel kann hier heruntergeladen werden.

Mehr Informationen zum Artikel: Research Platform Alexandria

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Co-Evolution of Standards in Innovation Systems

This book addresses the phenomenon of coevolution of standards in residential built environments. It develops a feedback-rich simulation model of the revelatory case of the Swiss residential built environment, first, in order to explain the historical coevolution of standards in this system and, second, to analyze the effects of different administrative polices on energy demand, improvements of energy efficiency in building codes, and estimating reductions in the Swiss green-house gas emissions until 2050.

„A valuable frameworks for researchers and decision makers to assess the adequacy of models and validity of analyses of complex dynamic systems such as the one that determines the energy efficiency of buildings.“ (Professor Henry B. Weil)

Springer Link  | Research Platform Alexandria

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Leadership and the art of predicting the future of healthcare

Abstract from the presentation at the 22nd congress of the EAHP:

In current business and economy scenarios, hospital pharmacy is facing major challenges to fulfil its mandate to provide medicines due to repeated disruptions of the supply chain and shortages of any kind. Regardless as to whether such situations could have been avoided by early and proper actions such as key account management, future behaviour of hospital pharmacy managers should ensure a high degree of compliance to the mandate and accountability for the patients’ interest. Read more ›

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Fit for a digital future: Bachelor of Science in Industrial Engineering and Management Science at the BFH

No industry will be able to dodge the digitalisation of the economy. Starting in autumn 2017, the Bern University of Applied Sciences (BFH) will be training industrial engineers, ready to face future challenges – studying at the interfaces between technology, computer science and business. The studies – which are taking place at the Campus Biel/Bienne – combine know-how from engineering sciences and business management to realise intelligent value-added networks. Click here if for further information about the study-programm

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First Competence Development Framework for System Dynamics published

Schaffernicht and Groesser published the first competence development framework for the system dynamics methodology. Even though the article is published in the System Dynamics Review (peer-review, ISI journal), it is available via open access to anyone (

For the interested reader, here is the abstract:

Current teaching and learning of system dynamics are based on materials derived from the expertise of masters. However, there is little explicit reference to neither the stages which beginners go through to become proficient nor what is learned at each of these stages. We argue that this hinders cumulative research and development in teaching and learning strategies. We engaged 15 acknowledged masters in the field to take part in a three-round Delphi study to develop an operational representation of the competence development stages and what is learned at each stage. The resulting system dynamics competence framework consists of a qualified, expert-evaluated, empirically based set of seven skills and 265 learning outcomes. The skills provide a common orientation, in the language of current educational research, to facilitate research, course design and certification efforts to ensure quality standards. To conclude, this paper provides avenues for future work.

You can access the list of learning outcomes on a specific part of my webpage here.


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New insights about using strategy tools at the Academy of Management Conference #AOM

Stefan Groesser represented the Strategy and Simulation lab at the Academy of Management Conference 2016 in Anaheim, USA. He presented joint projects with colleagues Adrian Stettler and Claus Jacobs on the actual use of strategy tools employing the eye-tracking methodology. The research reveals the learning behavior of users and presents insights about the decision making process while using strategy tools. The findings indicate that different representations of the same tool can influence how the tool is learned and that the gaze data can be used to predict the actual decision made.


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Reframing the relevance of research to practice

New publication in the European Management Journal on the theory-practice debate:

Collaborative work with my colleague Stephen Fox from VTT. We explain that the extant framing of research relevance is skewed because it is centred upon irrelevance of much research knowledge to practitioners, while excluding or under emphasising the irrelevance of much practice knowledge to practitioners. Moreover, the current framing is skewed because the extant literature disregards the very common collaboration between researchers and practitioners. In addition, we explain that the current framing of research relevance is indistinct because theory, practice, and relevance are discussed in vague terms rather than specific terms. Furthermore, the current framing of research relevance is indistinct because there is little reference to theory knowledge. We argue that current skewed and indistinct framing obscures the complexity of relevance. As a result, overly simplistic assertions have been made about how relevance can be increased. We broaden and balance the framing of research relevance. We provide greater specificity in the explanation of factors that contribute to the complexity of relevance. We provide recommendations for addressing the complexity of relevance. The article is available here at the journal’s webpage.


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Member Stefan Groesser Appointed Visiting Professor at Heilbronn University Graduate School, Germany

Member Stefan Groesser has been appointed as a Visiting Professor at Heilbronn University Graduate School (HUGS), starting September 2016. At the HUGS, he will be lecturing on research methods and research designs. Stefan is currently a professor of Strategic Management and Organization at the Bern University of Applied Sciences and a senior lecturer at the Institute of Management, University of St. Gallen. He applies System Dynamics to his research on business model, strategy, and technology management. Stefan holds a Ph.D. in Management from the University of St. Gallen, Switzerland. He is an author of articles and peer-review journals, including the System Dynamics Review, and books with, for example, Wiley and Springer. (Source)

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Prof. Dr. Stefan Groesser präsentiert Forschung zu Smart Grids an der GWS-Konferenz 2015 an der WHU

Prof. Dr. Stefan Groesser präsentierte an der Konferenz der Gesellschaft für Wirtschafts- und Sozialkybernetik (13. und 14. Oktober 2015) an der Wirtschaftshochschule WHU in Vallendar seine aktuelle Forschung. Die Präsentation mit dem Titel „Kybernetische Betrachtungen im Schweizer Strommarkt: Ansatz zur Integration von Smart Grids“ stellt ein konzeptionelles Simulationsmodell vor, wie Probleme der Koordination von Verteilnetz und Strommarkt im Schweizer Strommarkt adressiert werden könnte. Durch die Anwendung von z.B. einer Leistungstarif-Policy wäre es möglich, die aktuell unsymmetrische Koordination von Verteilnetz und Strommarkt zu verbessern (siehe Abbildung). Die Leistungstarif-Policy müsste dabei, im Kontext spezifischer Kundengruppen, mindestens die Schnelligkeit, Stärke und Kontinuität der Koordination beider Einheiten berücksichtigen.


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Strategy tools and eye tracking study

Prof. Dr. Stefan Grösser and Adrian Stettler presented their recent work on strategy tools at the conference of the Strategic Management Society (SMS) on the 5th October 2015. The paper is based on an explorative design, which uses eye tracking technology to investigate individual interpretation of strategy tools. The contents presented were preliminary results since the project is still ongoing at the Strategy and Simulation Lab at the Institute for Corporate Development. The paper which was nominated for the Best Conference Paper Award by SMS, got positive feedback from the attendees at the presentation.

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